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Archive for the ‘Backup Exec’ Category

Symantec Backup Exec reports warning regarding lsi_sas.sys after V2V conversion

Posted by bartvdw on 0808/0303/2012

Noticed this detail when I migrated some machines between a stand-alone ESXi 5.0 host and a cluster (no shared storage or anything) using vConverter 5.0 for Windows Server 2008 R2 machines: after the V2V conversion Symantec Backup Exec 2010 R3 reported a warning "Backup- \\SERVER.vanwellen.be\System?StateVSS Snapshot warning. File c:\windows\\systemroot\system32\drivers\lsi_sas.sys is not present on the snapshot."

What actually happens is that the following registry has been altered, reconfigure the key with the original (and correct) value solves the warning! No restart needed.

HKLM\SYSTEM\CurrentControlSet\services\LSI_SAS\ImagePath

Bad value (after V2V): \SystemRoot\system32\drivers\lsi_sas.sys

Good value (original): system32\drivers\lsi_sas.sys

Posted in Backup Exec, VMware, Windows | 2 Comments »

Symantec Backup Exec LiveUpdate fails: LU1805: LiveUpdate was unable to find any products to Update

Posted by bartvdw on 2121/0101/2011

You can try: Start > Run > LUALL

Or check the Symantec link below!

Live update fails with error – LU1805: LiveUpdate was unable to find any products to Update
http://www.symantec.com/docs/TECH66265

Posted in Backup Exec | Leave a Comment »

Symantec Backup Exec 2010 R2 with hotfix 143746 installed & Exchange 2003 GRT backups

Posted by bartvdw on 2121/0101/2011

Some time ago backups started failing for Microsoft Exchange 2003 server, GRT option enabled using Symantec Backup Exec 2010 R2. The error message was "Cannot log on to MAPI with the specified credentials.". This error message pointed me in direction that there was an issue with the credentials, however the backups have ran always without any problem and no change was executed in this direction.

The original setup for this backup was first to disk, then duplicate to tape. During my investigation I changed the job to use tape directly as test. This caused the error message to change: "Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: ‘-528 The current log file is missing. ‘".

This finally has lead me to a KB from Symantec that this is caused by hotfix 143746 for Backup Exec 2010 R2.

Disabled Advanced Open File Option, job runs fine again.

Microsoft Exchange Database Backup Fails with V-79-57344-915 -528 The current log file is missing
http://www.symantec.com/docs/TECH147536

Posted in Backup Exec, Exchange | 1 Comment »

 
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